Anybody who buys goods online knows the dilemma: the product is always delivered when you are not at home. Together with its partners Alza.cz and Rohlik.cz, ŠKODA AUTO DigiLab is now testing a safe and straight-forward solution for everyone who is sick of collecting their parcels from a depot or their neighbour. Anyone making a purchase from these online shops can have their parcel delivered straight to the boot of their ŠKODA in future. To make use of this delivery method, the customer gives the respective service partner permission via a mobile app. When an order is placed, the car’s location is displayed to the courier via GPS for subsequent delivery. Using the app, the courier is then granted one-time-only, secured access to open the boot within a pre-defined time frame. They then place the parcel in the boot, subsequently relock the vehicle using the app and the customer is notified about the successful delivery.
Jarmila Plachá, Head of ŠKODA AUTO DigiLab, pointed out, “This pilot project provides a concrete look ahead at how everyday life can be made even simpler and more convenient in future by using state-of-the-art technology. I’m looking forward to further developing this project together with our partners.”
Tomáš Havryluk, Vice Chairman of the Board at Alza.cz, stated, “As we put customer satisfaction first, we are always on the lookout for innovations that we can apply to our products and services. By adding the option of delivering our products straight to the boot of a car, we offer our customers an amazing new service that will make shopping with us even more enjoyable.”
Tomáš Čupr, founder of Rohlik.cz, explained, “I am confident that our customers will very much appreciate delivery to their boot. This innovation is perfectly tailored to their needs, thus providing real added value. This method of delivery has the potential to change our shopping routine in future.”
The service and technology are currently being tested and specifically optimised; the system is going to be trialled for the project partners by a small selection of customers.
ŠKODA AUTO DigiLab is the Czech car manufacturer’s central workshop for developing new mobility services and technology. It is considered to be part of the international start-up scene and is constantly scouting for new opportunities to collaborate with creative minds from the IT sector. In doing so, ŠKODA AUTO DigiLab is working with progressive global start-ups, innovative enterprises, universities and innovation centres from all over the world. In 2017, ŠKODA AUTO DigiLab Israel Ltd was founded in Tel Aviv, and has since been looking for further partners in the technology hotspot.