The CareDriver team manages the service from a top-floor office in the Maxvorstadt district, just a stone’s throw from Ludwig Maximilian University. “We deliberately chose this central location,” says CEO Markus Feichtinger. “Our CareDriver service is designed to serve people, so it’s important for us to be in the centre and to be involved in city life.” The office exudes the classic start-up atmosphere: a fancy espresso machine, energy drinks next to laptops, an improvised seating area. In one room, there are stacks of child seats, as well as boxes with sweets and colouring books. “Parents are still our biggest customer group,” explains Feichtinger. “Our drivers don’t simply take the kids from point A to point B – they personally pick up their charges at the daycare or school and bring them to their piano lessons or sports, where they hand them over directly.”
The parents place a great deal of importance on the reliability of the drivers; they have to know who they are entrusting their children to.” Consequently, CareDriver does not currently offer short-notice drives; most routes are planned days in advance. “We can’t be compared to a traditional taxi company or Uber. The big difference: 98% of our customers are return customers who have a clearly defined need for mobility and care services on a weekly basis,” says the CEO. Price-wise, CareDriver can keep pace with traditional taxis. One hour costs 16 euros, which comprises a five-kilometre trip, with any additional leg costing 1.50 euros.
Markus Feichtinger, CEO of the start-up CareDriver, stands next to a car.