"Our aim was to create a friendly community focused on sharing experiences with our electric cars. We have succeeded, and in fact much more than we expected. The group has literally become a family, a place where new friendships are formed. And these friendships are not only limited to the virtual world, something that our events also help to promote," says Barbora Menčíková, who was there at the very creation of Škoda EV Lounge.
According to her, what makes the platform unique is that it gives members access to the knowledge and expertise of the car manufacturer's specialists. If none of the active group members can answer a particular question, the community administrators seek an answer directly from the relevant teams at Škoda Auto.

"Our face-to-face meetings take these opportunities to share experiences and needs even further," says Menčíková, adding that experts and members of the company's management team also attend the gatherings. "Customers really appreciate this. It is important to them to know that they have their voices heard and that Škoda is interested in talking to them," Menčíková adds.
"For us, this kind of closeness to customers is very enlightening. They are not anonymous people, but real individuals with real stories, with whom we can talk very openly," says her colleague Nataša Obermann, adding: "It is an opportunity for us to get to know our customers, learn something from them and, for example, hear their opinions on some of our new developments."